A flow represents a business process that reacts on events, transforms incoming data, makes decisions, performs actions, stores data and/or loads data to external systems.

For example, a flow can represent a process that sends an SMS to a user, waits for their reply, checks sentiment of the user's message and creates a ticket in your online ticketing support system if the answer is negative.

Flows can be designed in the Appmixer drag&drop visual Flow designer or created through the Appmixer API.